Abeer Collections

Returns Policy

We want you to be completely satisfied with your purchase.

Return Policy Overview

We accept returns within 7 days of delivery for most items, provided they are:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging

Return Process

Step 1: Initiate Return

  • Log into your account
  • Go to your order history
  • Select the item you wish to return
  • Fill out the return form

Step 2: Package Return

  • Pack items securely in original packaging
  • Include all tags and accessories
  • Attach the return label (if provided)

Step 3: Ship Return

  • Drop off at specified courier location
  • Keep tracking number for reference
  • We'll notify you once return is received

Refund Information

Refund Methods

  • Original payment method
  • Store credit (10% bonus value)
  • Bank transfer (for COD orders)

* Refunds typically process within 7-10 business days

Refund Includes

  • Product cost
  • Original shipping charges (if return due to our error)
  • Any applicable taxes

* Return shipping costs are customer responsibility unless return is due to our error

Non-Returnable Items

  • Intimates and personal care items
  • Sale items marked as "Final Sale"
  • Items without original tags or packaging
  • Items showing signs of wear or alteration

Need Help?

If you have any questions about our return policy or need assistance with a return, please contact our customer service team:

  • Email: info@abeercollectionspk.com
  • Phone: +92 300 000 0000
  • Hours: Monday - Friday, 9 AM - 6 PM